TERMS & CONDITIONS
1. GENERAL TERMS
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us. If the goods you order are not available, we may supply you with substitute goods. If you decide not to accept the substitute goods, you will not have to pay to return them to us.
2. DELIVERY
If the goods are lost or damaged in transit, please let us know promptly, so that we can make a claim against the carriers. We will offer you the choice of a replacement or a full refund.
3. CANCELLATION AND RETURNS
This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
You can cancel your contract before delivery, and up to 7 working days after delivery. To do this, please e-mail us or write to us.
We will refund your money, including the original postage charges, within 30 days. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
If you fail to do return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
4. FAULTY GOODS
If there is a problem with the goods, please contact us to discuss the matter further. If the goods are found to be faulty within a reasonable time after delivery, you may reject them and claim a full refund, plus compensation for your losses. If a fault is found later on, or if you delay in making a complaint, you will still be entitled to a repair or, if a repair cannot be done without causing you significant inconvenience, a replacement. If a replacement is not available, you may be able to claim a part or full refund of your money, plus compensation for any other losses incurred.
5. CHANGES TO THESE TERMS
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Disclaimer
All information provided on this Web site is subject to change without notice. While efforts have been made to make this Web site helpful and accurate, due to the open nature of this Web site, and the potential for errors in the storage and transmission of digital information, TOTALSUPPLYSTORE.COM does not warrant the accuracy of information obtained from this Web site. ALL MATERIALS POSTED ON THIS SITE ARE "AS IS" AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. TOTALSUPPLYSTORE.COM DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TOTALSUPPLYSTORE.COM DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TOTALSUPPLYSTORE.COM DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Access and Use of Information
Access to this Web site is limited to viewing the linked Web pages solely for legitimate business purposes to access the information provided by TOTALSUPPLYSTORE.COM at this Web site. Any access or attempt to access other areas of the TOTALSUPPLYSTORE.COM computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this Web site other than in connection with a legitimate business purpose. You are advised to visit this page regularly in order to keep apprised of any changes in these terms and conditions. In the case of any violation of these terms and conditions, TOTALSUPPLYSTORE.COM reserves the right to seek all remedies available by law and in equity for such violations.
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Copyright
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Cross Reference Information
TOTALSUPPLYSTORE.COM product cross-reference results do not imply that all products compared are of functional equivalency or that performance and other characteristics are exact. For critical applications, review specifications prior to purchase.
Trademark
The trademarks, logos and service marks ("Marks") displayed on this Web Site are the property of TOTALSUPPLYSTORE.COM or other third parties. Users are not permitted to use these Marks without the prior written consent of TOTALSUPPLYSTORE.COM or such third party which may own the Mark.
Restriction of Liability
TOTALSUPPLYSTORE.COM will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure.
